Once the shock of being flooded has passed it is time to clear up the mess and get the house habitable. There are also a whole range of measures that can be taken to reduce the impact of the next flood.
Contact your local authority or Floodline for information about the type of flooding the property has experienced, such as the water height, cause of flooding and frequency. Find out the risk of it or any other form of flooding happening again. If others are affected, consider forming a local flood association so that you can help each other. Contact the National Flood Forum (www.floodforum.org.uk) for advice on how to do this.
It is important that you find out if there are any plans to reduce the risk of flooding in your area. Again the National Flood Forum will advise on who the responsible authorities are and how you can press for action to be taken.
Flood defences fall into two categories - flood resistance and flood resilience. Flood resistance helps stop the water getting into the property in the first place. Making a house flood resilient will reduce the amount of damage caused by any water that gets into the house.
You can install these measures at any time, but if you are implementing them as part of the repair costs following a flood you will probably find that you will be expected to pay the extra cost of the alterations while your insurer pays the cost of the like-for-like restoration.
Where suitable Aviva offers basic resilient repairs as standard in homes that are affected by flooding.
These include:
Before you start making changes get advice from a specialist flood surveyor or civil engineer. They can carry out a comprehensive flood assessment and make recommendations for the most appropriate flood defences for your particular property.
The National Flood Forum's Blue Pages feature companies which specialise in this work.
You can also buy a number of ready-made flood defences to minimise damage. We recommend use of accredited products such as those with a Kitemark - supported by the Environment Agency - as these have been tested and found fit for the job
The Royal Institute of Chartered Surveyors www.ricsfirms.com will be able to give details of an expert in your area.
The Flood Protection Association represent makers and installers of flood protection products. www.floodprotectionassoc.co.uk/flood_defence.php
The National Flood Forum's Blue Pages has contacts of specialist flood experts www.floodforum.org.uk